Privacy

Who I am. Laptop Board Repair, a sole trader based in the Willenhall area of Coventry. You can contact me at email.

What I collect. The details you enter in the enquiry form: your name, email address, optional mobile number, your laptop's make and model, a description of the fault and how you would like to hand it over. If we arrange a collection, drop-off or return, I will also need your address.

Why. To reply to your enquiry, give you a quote, carry out the repair, return your laptop and keep the records I need for warranty and accounting. I do not use your details for marketing and I do not sell them.

Who else sees it. The enquiry form is delivered to me by Web3Forms (a form-to-email service) and reaches me by email (Gmail). Couriers and the postal service receive your name and address only to deliver your laptop. This website does not use advertising or tracking cookies.

Your laptop or console's data. I repair hardware and do not access your files or saved data (including PS5 saved games and accounts). Please back up your data and remove any accounts you do not want on the device before sending it.

How long I keep it. Enquiry and job records are kept for as long as needed to handle your enquiry and repair and to honour the warranty. Records I must keep for accounting are kept for as long as the law requires.

Your rights. You can ask to see the personal data I hold about you, ask me to correct or delete it, or object to how I use it, by emailing me. If you are unhappy with how I handle your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Last updated: September 2026.