Laptop Charging & Port Faults
Loose or broken DC jack, USB-C charging port faults, “plugged in, not charging”, or the charger works but the laptop doesn’t — I repair charging and port faults from £40.
- From £40 repair (after diagnosis)
- DC jack & USB-C port repair
- 30-day warranty
Common charging and port faults
"Plugged in, not charging"
The charger is connected and Windows shows it, but the battery percentage doesn't go up, or drops even while plugged in.
Charger works on another laptop, not this one
You've tested the same charger on another compatible laptop and it works, so the fault is in this laptop's port or circuit.
Loose or wobbly DC jack
The charging port itself feels loose, wobbly, or needs to be held in a certain position to charge.
Only charges at a certain angle
It only charges if the cable is held or angled a particular way, or stops as soon as it's touched.
Price
| Service | Price |
|---|---|
| Diagnosis (always charged, then added to the repair cost) | £40 |
| Charging / DC port or USB-C port repair | from £40 |
| Return postage (tracked) | £6 |
How it works
- Send an enquiry. Tell me the make, model and what the charging fault looks like using the form on the homepage.
- Send or drop it off. Post it tracked and insured from anywhere in the UK, or drop it off locally in Coventry.
- Diagnosis and quote. I test the port and charging circuit and send you a fixed quote before any repair work starts.
- Repair, test and return. Once you approve, I repair the fault, test charging, and send it back tracked — covered by a 30-day warranty.
Questions
Is it the charger or the laptop?
If a different, known-good charger of the correct type still doesn't charge the laptop, the fault is almost always in the laptop's port or charging circuit rather than the charger.
Can you upgrade the port to USB-C while you're in there?
On some models, yes — ask when you send your enquiry and I'll tell you if it's possible for your laptop.